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CIBIL & Credit Bureau

Account Marked NPA on CIBIL Without Prior Notice

Your loan account has been classified as Non-Performing Asset (NPA) and reported to CIBIL without you receiving any prior written notice of the default or the impending NPA classification.

Applies to: All banks and NBFCsRBI Fair Practices Code + CICRA 2005

⚖️Your Rights Under RBI Regulations

Banks must give prior written notice before classifying an account as NPA.

You are entitled to receive a notice giving you an opportunity to regularise the account before NPA classification.

If NPA was reported without notice, you can challenge the classification.

💰 What You Can Recover

Correction of NPA entry if notice was not given. Compensation for credit damage caused.

⏱ Response Deadline

Dispute immediately upon discovery.

📋Step-by-Step — What to Do

1

Write to the bank demanding proof that prior notice was given before NPA classification.

2

If no notice was given, demand immediate removal of NPA entry from CIBIL.

3

Raise dispute with CIBIL simultaneously.

4

File with RBI Ombudsman if bank refuses to correct.

🏛 Where to Escalate If Bank Doesn't Respond

RBI Integrated Ombudsman — cms.rbi.org.in

⚖️

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Governing RBI Circular
RBI Fair Practices Code + CICRA 2005
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